Privacy Policy
Legal Disclaimer
This privacy notice is provided in accordance with Article 13 of Regulation (EU) 2016/679 (the "GDPR") and the applicable Italian data protection laws, including Legislative Decree 196/2003, as amended by Legislative Decree 101/2018.
Its purpose is to explain how personal data collected through the Polline – Communication Consultancy Agency website is processed, and to inform users of their rights regarding personal data protection.
By using the website and sending emails to Polline, users confirm that they have read and understood this privacy notice and agree to the data processing methods described. Data processing will be carried out in compliance with the principles of lawfulness, fairness, transparency, minimisation, and integrity, ensuring the security and confidentiality of the information provided.
If users do not agree with this privacy notice, they are advised not to provide personal data or use the services offered on the website.
Data Controller
The Data Controller is Polline, owned by Alessandra Monaco, with its operational office at Via Dante 267, Concorezzo, MB. Contact email: alessandra.monaco@osmosetti.com.
Types of Data Collected
Polline collects and processes the following personal data:
Contact details, such as name, surname, email address, and, if voluntarily provided, phone number.
Data contained in received emails, including consultancy requests and spontaneous applications.
Technical data related to browsing, such as IP address, device and browser information, and cookies where applicable.
Providing data is optional, but failure to do so may prevent Polline from responding to requests.
Purpose and Legal Basis of Processing
Personal data are processed for the following purposes:
Polline uses the data to respond to consultancy requests received via email. The legal basis for this processing is the execution of pre-contractual measures requested by the data subject, pursuant to Article 6(1)(b) of the GDPR.
Regarding spontaneous applications sent by users, data are processed for recruitment purposes. The legal basis for this processing is the legitimate interest of the Data Controller, pursuant to Article 6(1)(f) of the GDPR.
Polline also sends automated email replies to requests received, based on its legitimate interest to ensure efficient and timely communication with users, pursuant to Article 6(1)(f) of the GDPR.
Received emails are stored in the company database for administrative and internal management purposes, also based on the legitimate interest of the Data Controller.
Finally, data may be processed to comply with legal obligations, in accordance with Article 6(1)(c) of the GDPR.
Methods of Processing and Storage
Data processing is carried out in compliance with EU Regulation 2016/679 (GDPR) and applicable Italian laws. Polline implements appropriate technical and organisational measures to protect data from unauthorized access, loss, or alteration.
Data are retained for a maximum period of 24 months, unless legal obligations or the need for retention for legal purposes require otherwise.
Comunicazione e trasferimento dei dati
I dati personali raccolti non vengono ceduti a terzi e non sono trasferiti al di fuori dello Spazio Economico Europeo, salvo l’utilizzo di provider di servizi di email hosting o cloud che garantiscono adeguate misure di sicurezza.
I dati possono essere accessibili ai fornitori di servizi IT e cloud utilizzati per la gestione delle email, ai collaboratori interni autorizzati al trattamento e alle autorità competenti in caso di obblighi legali.
Data Subject Rights
Users have the right to access their personal data, request correction of any inaccuracies, obtain deletion where permitted by law, and restrict processing in certain circumstances.
They also have the right to data portability, where applicable, and the right to object to processing based on the legitimate interests of the Data Controller.
To exercise these rights, users can contact Polline by email at [company email].
Users also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali), available at www.garanteprivacy.it.
Changes to the Privacy Policy
Polline reserves the right to update this privacy notice at any time. Users will be informed of any significant changes.
For further information, please contact alessandra.monaco@osmosetti.com.